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Three ways to end a dispute over a modest amount, priced honestly. The one people dismiss out of hand is sometimes the right answer.
Continue reading Small claims, mediation, or writing it off. What each route costs in money and time
Every pay structure rewards something. Choosing one without noticing what it rewards produces behavior the owner then tries to correct with rules.
Continue reading Hourly, salary, or by the job. How you pay people changes how they work
The line between storm damage and an old roof is where most residential property claims are actually decided, and it is decided on paper rather than on the roof.
Continue reading A roof claim denied as wear and tear, and the three documents that reopened it
The offer refused in month two is often better than the outcome reached in month fourteen, once you count what the intervening year actually took out of you.
Continue reading Most people settle a dispute too late, and the reason is rarely the money
Legal work is priced three ways and the quote you receive tells you what kind of problem the attorney thinks you have. That is useful information by itself.
Pricing against a competitor copies their arithmetic without seeing it. The number that matters is how many hours you can actually sell in a year.
Continue reading Your rate is not what the other guy charges. It is what your calendar allows