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A summary statement, an itemized statement and an explanation of benefits are not versions of the same page. Here is what each one can prove, and which to request first.
Continue reading First Hospital Bill? Three Documents That Look Alike and Answer Different Questions
Three ways to end a disagreement over a modest amount, costed properly. The one people dismiss out of hand is sometimes the correct answer.
Continue reading Small Claims, Mediation, or Writing It Off: Three Endings Priced Honestly
Hourly pay rewards presence, salary rewards availability, and paying by the job rewards speed. Owners writing rules to correct behavior are usually correcting their own incentive.
Continue reading How Does the Way You Pay People Change the Way They Actually Work?
An adjuster applies a policy to a set of facts. Most claim disputes come down to whose description of those facts was written down first and in more detail.
Continue reading Not Your Enemy and Not Your Advocate: How to Work With a Claims Adjuster
Somebody collecting three quotes cannot assess the work itself. They can only assess the paperwork, which means the document is doing more selling than the price.
Continue reading A Customer Comparing Three Estimates Is Judging the Documents Rather Than the Work
A first meeting with an accountant is a two way interview and most people treat it as an application. Six questions settle it in about twenty minutes.
Continue reading Twenty Minutes and Six Questions: How to Tell Whether a Preparer Is Right for You