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Breach notices follow a template written by state law twenty years ago. Once you know which parts are required, the useful information is easy to find.
Continue reading Why does every breach letter sound the same? Read the dates, not the apology
A denied claim is won or lost on paperwork that still makes sense nine months later. Here is the file to build, the order to appeal in, and the tools that hold up.
Continue reading First Denial Letter? The File to Build Before You Write a Word of the Appeal
Published completion and placement rates are averages over a denominator somebody else defined. Four people adjacent to the decision can tell you what the number leaves out.
In the first two days after a water loss, who may legally dry, cut and haul your house depends less on the industry standard than on your state and county rules.
Continue reading Water in the House? The Licensing and Mold Rules That Change at the State Line
Two lawyers can quote the same contingency percentage and hand you checks that differ by thousands, because the number they multiply is not the same number.
Continue reading Quoted a Third of Your Case? What That Third Is Actually Measured Against
A composite case study in how professional writing got priced by the clock, why the deliverable fee took over, and how the math differs for one speech versus forty.
Continue reading Hired a Writer by the Hour and Got a Surprise Invoice? What the Flat Fee Fixed