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An exclusion is a maintenance instruction written years before the claim. Five things to check in the form your insurer filed, and what each one asks you to do now.
Continue reading Five Checks on an Exclusion Clause That Change What You Repair, Not Just What Pays
Ten years ago you hired a person. Now you often hire a dispatcher who hires a person. Here is how to sort the upkeep jobs worth paying for, and who you are really paying.
Continue reading Paying Someone to Clean the Gutters? Find Out Who Is Actually Coming First
Small jobs carry almost the same fixed costs as big ones. Here is how hourly, minimum-plus-hourly, and flat-rate pricing each handle that, and which one holds up.
Continue reading Pricing a Two Hour Repair Call Three Ways, and Which One Stops Losing Money
Hourly pay rewards presence, salary rewards availability, and paying by the job rewards speed. Owners writing rules to correct behavior are usually correcting their own incentive.
Continue reading How Does the Way You Pay People Change the Way They Actually Work?
Licensing quietly settles who can treat you, who pays, and where a complaint goes. Here is how to tell the license from the certificate before the first appointment.
Continue reading A Wall of Certificates and One License. Which One Actually Decides Your Bill
The order matters considerably more than the effort, and two of the steps take under a minute each. Almost all of the eventual cost is set before lunchtime.
Continue reading Water Is Coming In Right Now and the First Two Hours Decide Most of the Cost