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A denied claim is won or lost on paperwork that still makes sense nine months later. Here is the file to build, the order to appeal in, and the tools that hold up.
Continue reading First Denial Letter? The File to Build Before You Write a Word of the Appeal
An exclusion is a maintenance instruction written years before the claim. Five things to check in the form your insurer filed, and what each one asks you to do now.
Continue reading Five Checks on an Exclusion Clause That Change What You Repair, Not Just What Pays
Two houses with identical hail bruising can face very different out-of-pocket costs, and the difference is set by deductible type, local code adoption, and how a policy treats matching.
Continue reading Hail Hit Your Roof? Why the Same Damage Costs Different Money in Different Counties
The line between storm damage and an old roof decides most residential property claims, and it is decided on paper rather than on the roof itself.
Continue reading A Roof Claim Denied as Wear and Tear Reopened on the Strength of Three Documents
The order matters considerably more than the effort, and two of the steps take under a minute each. Almost all of the eventual cost is set before lunchtime.
Continue reading Water Is Coming In Right Now and the First Two Hours Decide Most of the Cost
An adjuster applies a policy to a set of facts. Most claim disputes come down to whose description of those facts was written down first and in more detail.
Continue reading Not Your Enemy and Not Your Advocate: How to Work With a Claims Adjuster