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An exclusion is a maintenance instruction written years before the claim. Five things to check in the form your insurer filed, and what each one asks you to do now.
Continue reading Five Checks on an Exclusion Clause That Change What You Repair, Not Just What Pays
A first consultation on an abuse claim is usually free, but the preparation still costs you something. Here is what to assemble, what it takes, and what drives the money later.
Continue reading Before You Call About an Abuse Claim, Two Evenings of Prep Change the First Meeting
An 18-truck HVAC company left its field service platform after nine years. The export ran fine. What it contained, and what it left behind, is the part worth planning for.
Continue reading Nine Years of Job Records, One Export Button. What Actually Came Out
The line between storm damage and an old roof decides most residential property claims, and it is decided on paper rather than on the roof itself.
Continue reading A Roof Claim Denied as Wear and Tear Reopened on the Strength of Three Documents
Several different deadlines run at once in any disagreement, set by different people for different reasons, and the earliest one is usually the least advertised.
Continue reading The Clock on a Dispute Starts Well Before Anybody Knows There Is One
An adjuster applies a policy to a set of facts. Most claim disputes come down to whose description of those facts was written down first and in more detail.
Continue reading Not Your Enemy and Not Your Advocate: How to Work With a Claims Adjuster