A raise, a better schedule, or better tools. Which one keeps somebody, and for how long
Retention spending is usually decided by whichever lever is easiest to pull. The four options differ enormously in how long the effect lasts.
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Retention spending is usually decided by whichever lever is easiest to pull. The four options differ enormously in how long the effect lasts.
A large company's standard agreement is written to protect the large company. Most of it is negotiable, and knowing which parts to push on is the skill.
Continue reading Eight clauses a big customer's contract will contain, and what each one does to you
Pricing against a competitor copies their arithmetic without seeing it. The number that matters is how many hours you can actually sell in a year.
Continue reading Your rate is not what the other guy charges. It is what your calendar allows
The liability shield is real, narrower than people assume, and easier to lose than most owners realize. The rest of the decision is bookkeeping.
Continue reading What choosing an LLC actually changes, and the four places you will notice it
Holiday coverage is a small scheduling problem and an enormous fairness problem. Staff read it as a statement about how the place is run.
Continue reading How you handle the December schedule decides who is still there in March
A probationary period that nobody manages is just ninety days of hoping. It is meant to be a structure with dates on it, and it runs in two directions.
Continue reading Ninety days to decide, on both sides. How a probation period should actually run