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Six things to have ready before you let somebody go, and one to skip entirely

Posted on by Gordon Achebein Enterprise3 min read

An empty parking space outside a metal shop building with a chain link fence behind it and long evening shadows
An empty parking space outside a metal shop building with a chain link fence behind it and long evening shadows

By the time an owner is ready to end someone's employment, the decision has usually been made privately for weeks. What has not happened in those weeks is any preparation, so the conversation gets scheduled in a hurry, held badly, and followed by a month of loose ends that keep the whole thing alive.

Six items to have in hand first. None of them take long, and having them turns a difficult twenty minutes into a finished matter.

1. The final paycheck, calculated and ready

States differ substantially on when a final paycheck is due, and several require it immediately on the day of an involuntary termination. Some also require accrued and unused vacation to be paid out, and some leave that to the employer's own written policy.

Find out which rules apply where you are before the conversation, not after. This is the single most common way a straightforward separation turns into a claim, and it is entirely avoidable. Have the check or the payment ready to hand over or to release that day.

2. A short written summary of what was said

Not a legal document. A paragraph, written before the meeting, stating the reason in plain language and the effective date. Read from it if you need to.

Writing it in advance does two things. It forces you to establish that there actually is a clear reason, which occasionally changes the decision. And it means the account you give afterward, to an unemployment agency or to anyone else, is the same account you gave on the day.

3. A list of company property

Keys, fobs, phone, laptop, tools, uniforms, credit card, vehicle. Write the list before the meeting and go through it during, so nothing is discovered missing a week later when the relationship has cooled.

The related step is access. Email, scheduling software, the shared drive, the customer database, the alarm code. Have somebody ready to close those the same afternoon. This is not about suspicion. Loose access is a problem even when nobody intends anything by it.

4. The dates that answer their real questions

The person across from you is going to be thinking about practicalities within about ninety seconds. When does health coverage end, and what are the options for continuing it. When does the final pay arrive. Are they eligible to file for unemployment benefits.

Have those answers ready and give them in writing. On the last one, be straightforward: eligibility is determined by the state, not by you, and telling someone they cannot file when the state may well decide otherwise is both wrong and needlessly cruel.

5. What you will say when asked for a reference

Decide now, once, and apply it consistently. Many employers limit themselves to confirming dates and role, which is defensible and easy to administer. Others give a genuine reference where the parting was about fit rather than conduct.

Whatever you choose, tell the person what your answer will be. It costs nothing and removes a source of anxiety that otherwise turns into resentment, and resentment is what produces the reviews and the phone calls afterward.

6. A plan for telling the crew

Somebody will ask within the hour. Decide beforehand what you will say and say the same thing to everyone: that the person is no longer with the company, that you are not going to discuss the reasons, and what happens to their work in the meantime.

The second half matters more than the first. A crew watching a departure is mostly wondering whether their own workload just doubled. Answering that question immediately does more for morale than any explanation of the decision.

The one to skip

The long explanation. Owners who feel bad about the decision tend to over explain it, and over explaining invites a debate about each reason in turn. Once the meeting becomes a negotiation about whether the decision is correct, there is no good ending available.

State the decision, state the date, hand over the paperwork, answer the practical questions, and stop. Kindness in this conversation is expressed through preparation and brevity, not through length.

What a clean ending is worth

More than it appears from inside the difficult week. In a small trade, in a small town, the person you let go will be working somewhere nearby, talking to people who might work for you, and possibly standing on the other side of a job site within the year.

An ending handled with the paperwork done and the practical questions answered leaves that entirely survivable. It is also, quietly, the thing your remaining crew is watching most closely, because how you treat someone on their way out is the clearest information they will ever get about how they would be treated themselves.

About Gordon Achebe

Gordon writes about what lasts, what does not, and why.

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Gordon Achebe

Gordon writes about what lasts, what does not, and why.

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