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A traffic citation moves faster through the system than it did ten years ago. Here is what to gather before the first consultation so the meeting produces a plan instead of homework.
Continue reading Ticket in Hand and One Meeting Booked? Five Things to Bring So the Hour Counts
Winter fingers, holiday bench queues and the stamp inside the shank all change what a jewelry repair costs and what protections apply when you hand the piece over.
The order matters considerably more than the effort, and two of the steps take under a minute each. Almost all of the eventual cost is set before lunchtime.
Continue reading Water Is Coming In Right Now and the First Two Hours Decide Most of the Cost
Several different deadlines run at once in any disagreement, set by different people for different reasons, and the earliest one is usually the least advertised.
Continue reading The Clock on a Dispute Starts Well Before Anybody Knows There Is One
An adjuster applies a policy to a set of facts. Most claim disputes come down to whose description of those facts was written down first and in more detail.
Continue reading Not Your Enemy and Not Your Advocate: How to Work With a Claims Adjuster
The difference between records that make a return straightforward and records that cost a weekend is not effort. It is entirely a question of when the effort happens.
Continue reading Dreading the Shoebox in April? Fifteen Minutes on Friday Is the Whole Answer