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Every pay structure rewards something. Choosing one without noticing what it rewards produces behavior the owner then tries to correct with rules.
Continue reading Hourly, salary, or by the job. How you pay people changes how they work
The first two hours decide most of what this costs. The order matters more than the effort, and two of the ten steps take under a minute each.
Continue reading Water is coming in right now. Ten things to do, in the order they matter
Several different deadlines run at once in any dispute, set by different people, and the earliest one is usually the one nobody mentions.
Continue reading The clock on a dispute starts before you know you have one. Deadlines that matter
The decision is usually made weeks before the conversation happens. What separates a clean parting from a lasting problem is what is prepared beforehand.
Continue reading Six things to have ready before you let somebody go, and one to skip entirely
Retention spending is usually decided by whichever lever is easiest to pull. The four options differ enormously in how long the effect lasts.
The offer refused in month two is often better than the outcome reached in month fourteen, once you count what the intervening year actually took out of you.
Continue reading Most people settle a dispute too late, and the reason is rarely the money