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A customer collecting three quotes cannot judge the work. They can only judge the documents, which means the document is doing more selling than the price.
Continue reading Three estimates, one customer, and the one that wins is rarely the cheapest
Most small operations know their total for the year and nothing about which work produced it. The difference between those two facts is usually a whole category of job.
Continue reading Which jobs actually made money last year? Build a costing sheet in one evening
Exclusions read like a list of ways to be refused. Most of them exist because the risk they name behaves in a way ordinary insurance cannot absorb.
Continue reading Seven exclusions in a homeowners policy, and the reason each one ended up there
Retention spending is usually decided by whichever lever is easiest to pull. The four options differ enormously in how long the effect lasts.
Worker classification is decided by how the relationship actually works, not by what either party agreed to call it. Several agencies get a vote.
Continue reading Calling someone a contractor does not make them one. Who decides, and on what
A large company's standard agreement is written to protect the large company. Most of it is negotiable, and knowing which parts to push on is the skill.
Continue reading Eight clauses a big customer's contract will contain, and what each one does to you