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Every pay structure rewards something. Choosing one without noticing what it rewards produces behavior the owner then tries to correct with rules.
Continue reading Hourly, salary, or by the job. How you pay people changes how they work
Most small operations know their total for the year and nothing about which work produced it. The difference between those two facts is usually a whole category of job.
Continue reading Which jobs actually made money last year? Build a costing sheet in one evening
The decision is usually made weeks before the conversation happens. What separates a clean parting from a lasting problem is what is prepared beforehand.
Continue reading Six things to have ready before you let somebody go, and one to skip entirely
Retention spending is usually decided by whichever lever is easiest to pull. The four options differ enormously in how long the effect lasts.
A backup nobody has ever restored from is not a backup. It is a belief, and the difference only becomes visible on the worst possible day.
Continue reading The drive was backing up for two years. Nothing on it could be restored
Pricing against a competitor copies their arithmetic without seeing it. The number that matters is how many hours you can actually sell in a year.
Continue reading Your rate is not what the other guy charges. It is what your calendar allows