Category Archives
5 posts filed under this category.
A claim is not free even when it is paid. The question is whether the payment exceeds what filing costs across the next several renewals.
Continue reading Is This Claim Worth Filing, or Cheaper to Pay Yourself and Forget?
Somebody collecting three quotes cannot assess the work itself. They can only assess the paperwork, which means the document is doing more selling than the price.
Continue reading A Customer Comparing Three Estimates Is Judging the Documents Rather Than the Work
Pricing against a competitor copies their arithmetic without ever seeing it. The number that decides everything is how many hours a year can honestly be billed.
Almost nobody reads the letter properly the first time. These are the questions that follow, roughly in the sequence they occur to the person holding it.
Continue reading A Notice in a Plain Envelope: The Questions People Ask, in the Order They Arrive
Most questions families get stuck on about school have somebody whose actual job is answering them. The difficulty is knowing which person, and how to ask.
Continue reading From a Counselor's Office to a Student One Year Ahead: Who Can Answer Your Question