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Small jobs carry almost the same fixed costs as big ones. Here is how hourly, minimum-plus-hourly, and flat-rate pricing each handle that, and which one holds up.
Continue reading Pricing a Two Hour Repair Call Three Ways, and Which One Stops Losing Money
Three ways to end a disagreement over a modest amount, costed properly. The one people dismiss out of hand is sometimes the correct answer.
Continue reading Small Claims, Mediation, or Writing It Off: Three Endings Priced Honestly
A claim is not free even when it is paid. The question is whether the payment exceeds what filing costs across the next several renewals.
Continue reading Is This Claim Worth Filing, or Cheaper to Pay Yourself and Forget?
Spring brings the largest volume of home improvement work and the largest volume of arguments about it. Some of the effective routes are free and rarely used.
Continue reading Spring Job Gone Wrong? Several of the Useful Remedies Cost Nothing at All
Tuition is the figure on the letter and rarely the figure that decides anything. The rest of it is entirely knowable in January if somebody sits down and lists it.
An invoice mailed in early October can sit until Thanksgiving without anybody deciding it should. The sequence that gets it paid is mostly settled before the job starts.
Continue reading The Quarter Everyone Manages Cash: Why Invoices Slip in Fall and What Recovers Them