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13 posts filed under this category, 6 shown on this page.
Every pay structure rewards something. Choosing one without noticing what it rewards produces behavior the owner then tries to correct with rules.
Continue reading Hourly, salary, or by the job. How you pay people changes how they work
The wage is the smallest number in the calculation and the only one most owners run. The rest of it decides whether the hire works.
Continue reading The first hire has to pay for themselves. Working out what that actually takes
The most expensive fraud a household is likely to encounter arrives as a routine message from a person they have been corresponding with for weeks.
Continue reading The email that changes the wiring instructions, and why it arrives on closing day
A customer collecting three quotes cannot judge the work. They can only judge the documents, which means the document is doing more selling than the price.
Continue reading Three estimates, one customer, and the one that wins is rarely the cheapest
Exclusions read like a list of ways to be refused. Most of them exist because the risk they name behaves in a way ordinary insurance cannot absorb.
Continue reading Seven exclusions in a homeowners policy, and the reason each one ended up there
A household can spend a great deal on digital security and get very little, or spend almost nothing and close the paths that are actually used.
Continue reading Six security purchases worth the money, and three that mostly sell reassurance