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Export buttons look fine in week one. What matters is what comes out in year eight, when you are leaving and the clock is running.
Continue reading Five Things to Check Before You Trust a Vendor to Hand Your Data Back
A regional distributor pulled its ecommerce platform contract apart before the renewal date and found that the clauses that mattered most were the ones added in the last decade.
Continue reading Your Platform Renewal Lands in Ninety Days. Here Is What Changed Since the Last One
An 18-truck HVAC company left its field service platform after nine years. The export ran fine. What it contained, and what it left behind, is the part worth planning for.
Continue reading Nine Years of Job Records, One Export Button. What Actually Came Out