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Every pay structure rewards something. Choosing one without noticing what it rewards produces behavior the owner then tries to correct with rules.
Continue reading Hourly, salary, or by the job. How you pay people changes how they work
The wage is the smallest number in the calculation and the only one most owners run. The rest of it decides whether the hire works.
Continue reading The first hire has to pay for themselves. Working out what that actually takes
A customer collecting three quotes cannot judge the work. They can only judge the documents, which means the document is doing more selling than the price.
Continue reading Three estimates, one customer, and the one that wins is rarely the cheapest
The offer refused in month two is often better than the outcome reached in month fourteen, once you count what the intervening year actually took out of you.
Continue reading Most people settle a dispute too late, and the reason is rarely the money
Spring brings the largest volume of home improvement work and the largest volume of disputes about it. Several of the useful remedies cost nothing at all.
Continue reading Five places to take a contractor problem this spring before you call an attorney
A dwelling limit set when the policy was written and never revisited is the most common form of under-insurance, and the clause that enforces it is easy to miss.