Handed a Price List and a Catalog? Which Cremation Costs Are Fixed, and Which You Choose
A cremation bill is several separate purchases stacked into one total, and the rules on which ones you can decline have shifted in the family's favor.
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Paying Someone to Clean the Gutters? Find Out Who Is Actually Coming First
Ten years ago you hired a person. Now you often hire a dispatcher who hires a person. Here is how to sort the upkeep jobs worth paying for, and who you are really paying.
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Pricing a Two Hour Repair Call Three Ways, and Which One Stops Losing Money
Small jobs carry almost the same fixed costs as big ones. Here is how hourly, minimum-plus-hourly, and flat-rate pricing each handle that, and which one holds up.
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Arranging a Funeral This Week? The Order the Decisions Actually Have to Happen In
The first week of funeral arranging has a real sequence, and the memorial decision sits later in it than most families are led to believe.
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Water Is Coming In Right Now and the First Two Hours Decide Most of the Cost
The order matters considerably more than the effort, and two of the steps take under a minute each. Almost all of the eventual cost is set before lunchtime.
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A Customer Comparing Three Estimates Is Judging the Documents Rather Than the Work
Somebody collecting three quotes cannot assess the work itself. They can only assess the paperwork, which means the document is doing more selling than the price.
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