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    <title>The Plain Record</title>
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    <description>What things really cost, and why.</description>
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      <title>Small claims, mediation, or writing it off. What each route costs in money and time</title>
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      <pubDate>Wed, 19 Aug 2026 16:29:34 GMT</pubDate>
      <description>Three ways to end a dispute over a modest amount, priced honestly. The one people dismiss out of hand is sometimes the right answer.</description>
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      <title>Hourly, salary, or by the job. How you pay people changes how they work</title>
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      <pubDate>Fri, 14 Aug 2026 15:33:16 GMT</pubDate>
      <description>Every pay structure rewards something. Choosing one without noticing what it rewards produces behavior the owner then tries to correct with rules.</description>
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      <title>The first hire has to pay for themselves. Working out what that actually takes</title>
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      <pubDate>Thu, 06 Aug 2026 11:43:43 GMT</pubDate>
      <description>The wage is the smallest number in the calculation and the only one most owners run. The rest of it decides whether the hire works.</description>
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      <title>Extension, rush the deadline, or amend later. Three ways to handle a missing form</title>
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      <pubDate>Wed, 05 Aug 2026 11:39:44 GMT</pubDate>
      <description>A document that has not arrived by the filing deadline has three possible answers, and the one most people pick is usually the most expensive of the three.</description>
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      <title>A roof claim denied as wear and tear, and the three documents that reopened it</title>
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      <pubDate>Thu, 30 Jul 2026 13:22:30 GMT</pubDate>
      <description>The line between storm damage and an old roof is where most residential property claims are actually decided, and it is decided on paper rather than on the roof.</description>
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      <title>The email that changes the wiring instructions, and why it arrives on closing day</title>
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      <pubDate>Tue, 28 Jul 2026 09:12:11 GMT</pubDate>
      <description>The most expensive fraud a household is likely to encounter arrives as a routine message from a person they have been corresponding with for weeks.</description>
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      <title>Water is coming in right now. Ten things to do, in the order they matter</title>
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      <pubDate>Fri, 24 Jul 2026 16:13:11 GMT</pubDate>
      <description>The first two hours decide most of what this costs. The order matters more than the effort, and two of the ten steps take under a minute each.</description>
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      <title>Should you file this claim? The arithmetic that decides it before you call</title>
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      <pubDate>Mon, 20 Jul 2026 12:32:00 GMT</pubDate>
      <description>A claim is not free even when it is paid. The question is whether the payment exceeds what filing costs you across the next several renewals.</description>
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      <title>Hiring a first crew member then and now. What changed, and what did not</title>
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      <pubDate>Tue, 14 Jul 2026 17:58:29 GMT</pubDate>
      <description>The mechanics of finding somebody have changed almost completely in twenty years. The part that decides whether it works has not moved at all.</description>
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      <title>Savings, income, loans, or a job. Four ways households pay for a school year</title>
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      <pubDate>Fri, 10 Jul 2026 13:10:06 GMT</pubDate>
      <description>Most families use all four and rarely decide the proportions deliberately. The order you draw on them changes the total cost considerably.</description>
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      <title>The clock on a dispute starts before you know you have one. Deadlines that matter</title>
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      <pubDate>Fri, 10 Jul 2026 11:30:23 GMT</pubDate>
      <description>Several different deadlines run at once in any dispute, set by different people, and the earliest one is usually the one nobody mentions.</description>
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      <title>Your first year self employed? Set aside the tax before you spend the money</title>
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      <pubDate>Mon, 29 Jun 2026 14:50:39 GMT</pubDate>
      <description>Nobody is withholding anything on your behalf anymore, and the bill arrives on a schedule that does not match the way the money came in.</description>
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      <title>The adjuster is not your enemy and not your advocate. How to work with one</title>
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      <pubDate>Sun, 28 Jun 2026 10:13:50 GMT</pubDate>
      <description>An adjuster is applying a policy to a set of facts. Most claim disputes come down to whose description of the facts was written down first and in more detail.</description>
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      <title>Three estimates, one customer, and the one that wins is rarely the cheapest</title>
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      <pubDate>Wed, 24 Jun 2026 17:08:08 GMT</pubDate>
      <description>A customer collecting three quotes cannot judge the work. They can only judge the documents, which means the document is doing more selling than the price.</description>
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      <title>Which jobs actually made money last year? Build a costing sheet in one evening</title>
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      <pubDate>Wed, 10 Jun 2026 11:28:18 GMT</pubDate>
      <description>Most small operations know their total for the year and nothing about which work produced it. The difference between those two facts is usually a whole category of job.</description>
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      <title>Six things to have ready before you let somebody go, and one to skip entirely</title>
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      <pubDate>Wed, 10 Jun 2026 08:33:43 GMT</pubDate>
      <description>The decision is usually made weeks before the conversation happens. What separates a clean parting from a lasting problem is what is prepared beforehand.</description>
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      <title>What happens to your complaint after you send it, and what makes one get escalated</title>
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      <pubDate>Thu, 04 Jun 2026 12:37:50 GMT</pubDate>
      <description>A complaint lands in a queue, in front of a person with a script and limited authority. Knowing what that person can and cannot do changes how you write it.</description>
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      <title>Seven exclusions in a homeowners policy, and the reason each one ended up there</title>
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      <pubDate>Tue, 02 Jun 2026 08:44:18 GMT</pubDate>
      <description>Exclusions read like a list of ways to be refused. Most of them exist because the risk they name behaves in a way ordinary insurance cannot absorb.</description>
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      <title>Six security purchases worth the money, and three that mostly sell reassurance</title>
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      <pubDate>Fri, 29 May 2026 14:51:59 GMT</pubDate>
      <description>A household can spend a great deal on digital security and get very little, or spend almost nothing and close the paths that are actually used.</description>
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      <title>Commuting, lunch, and work clothes. The three costs people assume are deductible</title>
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      <pubDate>Mon, 25 May 2026 11:54:31 GMT</pubDate>
      <description>These three come up in nearly every conversation about business expenses, and the general answer to all of them is no, with narrow and specific exceptions.</description>
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